Service / Sales
Full Spectrum Analytics, Inc. (FSA) is a dynamic company consisting of veteran service engineers, software specialists and application chemists. FSA specializes in the service, repair and validation of a wide range of instrumentation including Gas, Liquid and Ion Chromatography Systems, Mass Spectrometers, Purge-and-Trap, Headspace Units and Total Organic Carbon Analyzers.>> View our Services
Full Spectrum Analytics, Inc. (FSA) has been recognized by our Customers as service specialists for instruments from a variety of manufacturers such as Agilent, AB Sciex, Waters, Teledyne Tekmar, OI Analytical, Varian, Gerstel, LEAP CTC, Waters and Dionex. This advantage allows our customers to have their entire system quickly diagnosed and have the problem resolved with one service call. Our technical expertise and rapid-response time deliver the best solutions for your laboratory service needs.
Over the past 20 years, FSA has worked with many Manufacturers and Distributors to assist with their service needs. The service team at FSA consists of individuals with diverse backgrounds relating to analytical instrumentation, many of them being former service representatives for the manufacturer or product development managers. New employees undergo an extensive in-house training program in addition to attending manufacturers' training courses.
Full Spectrum Analytics is an ISO 9001:2008 & ISO/IEC 17025:2005 accredited organization. These standards require a comprehensive quality management system that includes a company-wide commitment to outstanding customer satisfaction, traceable documentation, organizational planning and continually improving quality standards.
As we continue to improve our quality system with these global standards, we believe that our decision to become ISO Certified is a proactive one that anticipates the demands of our customers and demonstrates our dedication to providing superior laboratory support and services to all our customers.
Our CSR’s ethical framework aims to achieve a positive impact on society as a whole, while maximizing the shared values of the business owners, its employees and our customers. For that reason, FSA donates part of its profits to these socially responsible non-profits:
Our core values are the guiding principles that dictate our behavior and action.
Full Spectrum is a GSA Contract Holder. Our goal is to provide our customers with excellent services that provide the best value, in terms of cost and quality. We deliver the best pricing available for our customers.
Full Spectrum Analytics, Inc. has met the requirements for certification as a bona fide Minority Business Enterprise as defined by the National Minority Supplier Development Council, Inc. (NMSDC) and as adopted by the Western Regional Minority Supplier Development Council.
Full Spectrum Analytics is sensitive to customers needs and concerns anticipating problems. We make a commitment to resolve any consumer complaints. FSA is a BBB Accredited Business with an A+ Rating
Copyright © 2015 Full Spectrum Analytics, Inc. Website by WebDuck Designs