FEATURES INCLUDE:
- Complete sample pathway replacement
- Thorough final testing
- Rapid turn around time
- Multiple unit discount
- Discount for contract customers
FREQUENTLY ASKED QUESTIONS
What is a refurbishment?
A refurbishment of a purge and trap concentrator or autosampler is the complete replacement of the sample pathway (or every place the sample touches) in order to bring the instruments back to it's original "new" condition.
How do I know if I need a refurbishment? You may need a refurbishment if:
- specific compounds or groups of compounds are missing from the chromatographic run
- unknown peaks are present in your chromatogram
- baseline noise is excessive during the chromatographic run
- chromatography is very poor when using a purge and trap compared to direct injection
How do I know that a refurbishment will fix my problem?
Full Spectrum Analytics, Inc. will duplicate your problem at one of our in-house repair facilities before the refurbishment takes place. After completion, a series of standards will be run to ensure that your problem has been resolved. You don't pay if we don't resolve the issue.
How long does a refurbishment take?
Full Spectrum Analytics, Inc. will receive, test, complete the refurbishment and return the instrument within 3 business days.
Are loaners available?
Loaners are available for most manufacturers for contract customers only. For more information on contracts you can contact service@fsaservice.com
Is there a warranty?
Full Spectrum Analytics, Inc. warranties all parts for 90 days. |